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London Penthouse - December 2014


We were seeking a last minute luxury Christmas stay in London and tried many agents and property managers with no success, but then we found Lisa. Lisa is a rare breed, she is a caring, hard working and knowledgeable professional who will go out of her way to find you the right property, whether that means late nights or weekends Lisa will be there. For us booking from Australia at short notice required Lisa to email with us out of her normal hours with quick replies so we could get something booked - when the property we found was taken Lisa worked very hard to give us a range of options including a wonderful penthouse overlooking the Hyde Park, 60 seconds from the tube and 5 minutes from the main shopping areas - perfect.

I travel a lot but I have met very few property professionals like Lisa - I cannot recommend her highly enough - after all the work on finding an apartment for us and having secured a booking from us, she still then spent her weekend helping us ensure we had a beautiful Christmas tree to arrive to - how is that for caring?

Thanks Lisa, you are a gem.

Chris and family, Perth, Australia




Dear Lisa, Thank you Again thank you for your EXCELLENT service and response time. Tommy




Hello Lisa,


We had a wonderful time and the pleasure was added to by the lovely accommodations. I have been to London many times, but most of the group were new visitors to your city and I wanted them to be in a convenient location for their first ( and possibly only trip).


It will now be difficult to stay anywhere else without comparing.


Thanks for making that portion of our trip special.



Claudia Rozuk (Dec 2013)




Great apartment, nice hostess

I recommend this place from this specific manager, you might find other and trust me i tried them, but go to Lisa. The apartment is great,

perfect location, really really perfect location. No complains.

 By Ali from Dubai on 9/30/2013





Perfect, top notch apartment

My family and I were very fortunate to have the opportunity to stay at this fabulous apartment for six nights.

This apartment has the best of the best amenities.

The managing staffs were so helpful and accommodating. Everything with this flat is spot on. Nothing but excellence!!

By TravelBug from Toronto, Canada on 7/14/2013





Fantastic London apartment

Lisa helped us out from the outset with everything even in her own time on email. The apartment she suggested was

superb and beautifully presented. The location perfect and I just have glowing reveiws all round.

Will be pushing colleagues to use this when they travel to London for breaks.

By Jeddo from Turramurra, Australia on 6/30/2013





Clean, well-appointed flat in wonderful location.

I recently stayed for six nights with my husband, 2 children and in-laws.

There is plenty of space for six people to spread out. The outdoor terrace was a bonus.

The flat looks recently re-done and was well equipped. The location is great, plenty of restaurants r

ight outside your door and Selfridge's and Marks & Spencer 1 block away. It does have a lot of stairs which

could be an issue for older guests. The management company is two doors away which is very convenient.

By CMB from Ft. Lauderdale, Florida on 6/27/2013





The Ultimate in luxury with your own butler thrown in too !

We were thrilled with our apartment which resembled a suite we had stayed in at the Ritz Hotel in Paris.!

Everywhere was spotless and our teenage girls loved their own marble bathroom with Penhaligan †toilettries.

The additional services offered by the hotel were super with our own butler, who one morning sent out for milk and bread as we were running low! We were able to enjoy the facilities of the hotel eg the stables bar and breakfast room knowing our girls were safe only down the corridor. With our family growing up this type of set up is ideal ie with an apartment attached to a hotel and we will definitely return next time we are in town. Duncans of London helped us to secure a good rate & we will use them again.

 By HMA Simpson from Harrogate on 4/27/2012





Great to work with !

Lisa was great ! Helped us with all property needs and the flat was stunning !! Using them from now on ! Reliable -

I was in the us and she responded promptly even with the time difference ! Highly recommended !!

 By corporateneeds from San Francisco on 5/23/2013






This company is the epitome of excellence. Exceedingly friendly staff, superior service and a full-understanding of the difficulty of finding a new home makes

this company different from the rest. This is an outstanding organisation with first-class staff. They put your needs first and focus on you as an individual.

They are determined to find you your perfect property and have the perseverance to take you to a hundred properties until they find you the one that fits you

flawlessly. Phenomenal all-round service.


Robert Langbauer






Our assessment of the services you rendered us

I can only deliver superlative adjectives. You always were informative, active, strait talking and very helpful. I cannot speak for English real estate agents but

as for South Africans engaged in this business you were the only one I knew who kept promises and after lease signed kept caring for client.That's why we

appreciate your service so much and wish to rely on it as long as we stay in South Africa in everything related to real estate.


Thank you so much once more,


Best regards


Pavel & Kate Myltsev





 practise law under the auspices Hannelie Basson Attorneys and specialise in property law. I have known Lisa Duncan of Duncan's of London for many years

and can attest to the level of service rendered by her. She is capable, knowledgeable, professional and always friendly and helpful. Lisa is committed to each and

every transaction and dedicated to assist her clients where necessary. She is always prepared to go the extra mile and combine professional service with personal


Kind regards






We would like to express our gratitude and satisfaction for your prompt responses and assistance as our real estate agent throughout our stay in Pretoria, South Africa. We were very impressed from the very beginning by your efforts and enthusiasm in helping us to allocate a suitable home by taking in consideration of our preferences and budget. Through our interaction, it is a great comfort to know that we could count on you. You put yourself in our position and made us feel welcome. You provided us with much valued help so we could tackle many obstacles that were unavoidable while moving from country to country. With your help, we were able to settle down quickly and enjoy our time in the rainbow country.

Though we ve being living in Australia for almost one year now, we still miss the memories of that beautiful house. It is a great pleasure for us to write this article recommending you to the people who need the service in England.

We write this testimonial based on a work relationship that has blossomed into a great friendship. Thank you, Lisa. You have done an excellent job. We wish you and your family all the best and every success in the future.


Cheers, Cindy & Sean